We normally ship our products within three business days. If we are unable to ship your order within three business days we will contact you and advise you of the expected dispatch date.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER.

RETURNS POLICY

If an order has been dispatched by carrier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with 3D Blacklight Posters within 3 days from date of dispatch of goods.
Email details of your claim to support@3dblacklightposters.com

The following options will then be made available:
1. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price.
2. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).
3. Exchange: If an exchange is desired, customer is responsible for return shipping for a defective product. Once defective item is received, we will ship out a new product.